Students in all tutoring sessions should arrive on time, be prepared for the session, participate actively, and stay for the entire appointment.

The expectations of tutoring follow Appalachian State University Conduct, Academic Integrity, and Title IX Compliance office's standards of student behavior. Additionally, all tutors may discontinue service to students if they feel threatened, harassed, uncomfortable, unsafe, etc. It is up to the discretion of the Tutoring Coordinator as to whether or not the privilege of tutoring will continue to be offered to each student, based on behavior.

Tutors cannot assist with graded assignments and are encouraged to terminate a session(s) if they feel a student is placing inappropriate expectations on them.

Tutee Responsibilities

Students attending any type of tutoring session should adhere to the following expectations:

Come prepared

Be aware of your instructor's policies regarding help with assignments, inform the tutor of the specific content you would like assistance with, and bring any necessary course and note-taking materials.

Actively participate

Engage actively in the tutoring session by asking questions, seeking clarification and participating in discussions.

Uphold integrity

Do not use tutoring privileges to engage in academic integrity violations, such as plagiarism, copying the work of others, etc. Recognize that the tutor's role is to assist you with better understanding of concepts and developing stronger study skills; not to complete work for you or replace your responsibility to attend class.

Follow professors' AI Use Policy

Do not use tutoring privileges to knowingly use Generative-AI against the AI use statement in your syllabus, determined by each individual professor.

Be respectful and contribute to a positive environment

Seeking assistance can be stressful. Make a good faith effort to be respectful of tutors and other participants, and to avoid disruptions and distracting behavior, such as use of a mobile device.

Refer to the University Tutorial Services Tutee Agreement for the complete details of tutoring terms and conditions.

Refer to the University Tutorial Services AI Use Policy for the complete details of AI use in tutoring.

Attendance and Missed Appointments

Attendance and Missed Appointments Policy

For appointment-based tutoring, students who cannot attend a scheduled appointment should notify the Student Learning Center and their tutor at least 24 hours before the scheduled appointment. Failure to do so will result in a missed appointment.

Missed appointments will be received for the following:

  • Canceling less than 24 hours prior to the appointment
  • Failure to arrive to the appointment
  • Consistent tardiness or leaving the appointment early

Three (3) missed appointments will result in the loss of tutoring privileges. Suspension of tutoring privileges will include lock out from the scheduling system and suspension of access to drop-in and SI support.

Reinstating Privileges

If you have missed three (3) appointments and would like to be able to continue tutoring during the semester, please meet with the Tutoring Coordinator to have your tutoring privileges considered for reinstatement.

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Schedule an Appointment

Schedule an Appointment

Make appointments and view drop-in schedules for tutoring, academic success coaching, writing center, and academic advising in TracCloud.

New to TracCloud? Get instructions for how to log in and schedule an appointment.

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Tutor Certification

CRLA Certification

The CRLA Certification Team helps tutor training administrators develop exemplary training programs that meet institutional needs and provide meaningful engagement for tutors and students.