University Tutoring Services staff at Appstate was recently publicly recognized for collaborative support by the Academic Enhancement Center of the University of Rhode Island. UTS Director Lee Cope presented our new OnLine tutoring platform at the RedRock Software National Conference in Mesa Arizona in April of 2019. In a partnership with the software developers, Cope and Director of Support Services, Wes Waugh, helped to develop and pilot a new TutorTrac system customization that utlizes proprietary ZOOM.us meeting technology. This customization works with existing TutorTrac licenses and enables OnLine tutoring sessions to be documented and reported upon within the current software framework. It will also be an integral component in the TutorTrac Cloud operating system update to be released this fall. Since this presentation, Cope has collaborated with a number of other major colleges and universities seeking to incorporate this in to their existing TutorTrac systems.
Posted by Jennifer Lynn Burgess, Director STEM Tutoring Programs, University of Rhode Island, Kingston, R.I. / Summer 2019– The AEC would like to thank Appalachian State University staff Wes Waugh and Lee Cope for providing guidance, templates and best practices from their thriving tutoring program. We look forward to continued information sharing!