Successful Learning during Remote Education

We are here to help you keep learning and succeed in online courses.

We are aware of the personal and academic challenges the current Covid-19 virus situation has created for you all, our most important members of the Appalachian State community. While none of us has perfect remedies for transitioning our in-person services to remote interfaces, we are working hard to provide you with the best possible support to continue your academic endeavors over the coming weeks via the Keep Learning initiative.

Getting Started

AsULearn is the university's online learning management system.

Contact: Call the Help Desk at 828-262-6266 or submit a service request

Learn how to access and get help with the software and online services you may need for your summer courses.

Contact: Visit the Support site, call the Help Desk at 828-262-6266 or submit a service request

Find out how to order your textbooks online through the University Bookstore and how to return rental books.


Zoom is Appalachian's web conferencing tool. Students can access Zoom via Single-Sign On at or via Zoom Mobile apps.

Contact: Call the Help Desk at 828-262-6266, weekdays from 8am–5pm, or submit a service request.

Study Skills

Peer academic coaching available through the SLC

Contact: Heather Lippard, Student Learning Center

Support through 1-credit hour courses (RE 1010) available in 1st summer session, fall and spring and individual academic consultations

Contact: Heather Lippard, Student Learning Center

Online research workshops offered through Zoom, archived workshops available to stream, and one-on-one research assistance available via the RAP request form

Tips to help you be successful in online courses

Individual academic consultations, peer academic coaching, college success courses, soon- video tutorials and workshops, tips and strategies information on website

Contact: Heather Lippard, Student Learning Center

Personal student Zoom accounts can be used to create study rooms, group projects or virtual meeting space

Support Services

Resume reviews, career coaching, job and internship search assistance, and other tools to achieve life and professional success


Initial Consultations, Quick Access Virtual Workshops, "Lets TeleTalk!"

Contact: Call the Counseling Center at 828-262-3180 and select the option to speak with the counselor on-call.

Counseling Center workshops to help you reduce isolation, build new skills, and increase mental wellbeing and coping

Contact: Counseling & Psychological Services, 828-262-3180

Individual research help, Chat, how-to videos, online workshops, book delivery to your home

Tutoring, individual academic consultations, peer academic coaching, college success courses. Video tutorials and workshops coming soon.

Off-campus housing, benefits, personalized career counseling, and more

Contact: Jennifer Coffey

Review/assistance understanding credit evaluation, engagement events for fall (none for summer), Facebook page & Nearpeer for socializing

Virtual appointments, handouts, sample papers and citation resources, chat help through Google Hangouts

Contact: or 828-476-8644

If you have questions about this page, please contact Lee Cope in the Student Learning Center.